Who Are We?
Flame Tours & DMC LLC is one of the leading tour operators in Azerbaijan, delivering full travel services for groups and individuals in Azerbaijan, Georgia, Uzbekistan and Kazakhstan since 2014. Founded by tourism professionals, we combine expertise with local knowledge to provide quality tours, modern transport, trusted hotels, fine dining, and personalized service.
With specialized departments under one roof in Baku, we ensure professionalism, efficiency, and reliability.
What We Offer:
- Full travel packages
- Hotel reservations & transfers
- Tours & excursions
- Flight tickets & visa support
- Medical & health tourism
- MICE events, VIP & car rental services
What can we benefit you?
Our services are based on 3 major points:
Experience:
In the travel industry we have an excellent reputation for personal services, quality and value through extensive research and a comprehensive database.
Our agents travel to the places they sell on a regular basis. They inspect the newest properties along with older properties that have undergone renovation.
We feel this is an extremely important aspect of being an above average travel consultant. It is what enables us to suggest properties that match our client's needs, and personalities.
Service:
Professional customer oriented consultation providing hassle free travel. Email capabilities for convenience and prompt booking and information. Creative but persistent approach to search for the most appropriate travel arrangements and identifying the best possible value. Our travel consultants are friendly, professional, and experienced in accommodating both the seasoned traveler and those new to the world of travel.
We pride ourselves in customer satisfaction. A large percentage of our bookings are from repeat clientele while much of our new business is from word of mouth recommendations.
24/7 Availability:
With us, you can be 100% sure that your request is being held in highly dedicated and professional hands. We are proud to inform you that we are top agents in Azerbaijan with fast and attentive customer service. Be sure that you are having the best combination between price and service. All of our staff is delighted to serve you 24/7, including weekends and holidays.
What can we do?
Our services include EVERYTHING related with tourism, such as:
- Full package service
- Hotel reservation
- Tours &Transfers
- Health & Treatment
- Medical Tourism
- Flight tickets
- Visa support and Insurance
- Airport transfer
- MICE events
- Car rent
- VIP-services
The basic principles of our work:
- Professionalism
- Efficiency
- Reliability
- Quality
- Privacy Policy
- The sincerity of their customers and responsible for the obligations to them
